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Mohammed bin Rashid reveals five best & five underperforming government entities in digital services

Vice President and Prime Minister of the UAE and Ruler of Dubai His Highness Sheikh Mohammed bin Rashid Al Maktoum has announced the UAE's five best government entities in terms of digital services and five underperforming entities that need to improve.

HH Sheikh Mohammed bin Rashid said the Ministry of Interior was ranked as the best-performing agency, followed by the Federal Authority for Identity and Citizenship, the Ministry of Foreign Affairs & International Cooperation, the UAE Ministry of Climate Change and Environment, and the Ministry of Community Development.

Furthermore, HH Sheikh Mohammed bin Rashid revealed five underperforming entities in terms of digital services and said they have 90 days to improve. The entities are – in no particular order - The Ministry of Education, the Federal Tax Authority, the Securities and Commodities Authority, the General Pension and Social Security Authority, and the Ministry of Energy & Infrastructure needed to improve.

As per a post on HH Sheikh Mohammed bin Rashid’s Twitter page, the findings were based on a public poll announced three months ago to gauge efficiency of digital services offered by federal government entities. 55,000 people were polled for their opinion on the digital services provided by 30 government agencies.

“To ensure transparency and provide efficient digital services within the UAE government, we conducted a survey to classify the five best and worst government entities. We aim to establish a digital government that keeps pace with global trends,” HH Sheikh Mohammed said in his tweet.